ICR James M: Hello, Tomasz, thank you for contacting the PlayOnline Information Center. Just a few moments while I review your question, please.
Hello - a friend of mine has just bought a new (EU) copy of FInal Fantasy XI (with all expansion packs) and after instalation and registration of Content ID he gets this message
http://img158.imageshack.us/img158/2189/ffxg9.jpg
"Selected feature not found. Playonline-compatible software must be installed"
everything IS installed - expansion packs, POL viewer, main program, registered Content IDs
ICR James M: Is it on this PlayOnline ID that he is receiving this message, or a different one?
Hmm - I don't know - hasn't asked him about PlayOnline ID
ICR James M: If he's in Europe, trying to set up a European account, he'll have to contact European support when they open.
I see - is there this cool fancy web chat available as well?
ICR James M: When they are open, yes.
OK - thanks. That's all.