Challenged payment

secta · **Posty:** 138 **Dołączył(a):** 23.04.2007

Challenged payment
Greetings! The ability to add a payment has been turned off on this account. This could be due to a payment issue that is being investigated or to a permanent closure of this account (check your account status). If you believe that this could be related to a payment issue, could you please contact our Billing Support team via www.wow-europe.com/en/support/with the following information:

1. How many account are you paying for with this card?
2. Have you tried to enter your payment method with just one card?
3. Is your bank based in a country other than the one in which you are residing?

WTF? napisalem do nich dwa maile i nic nie odblokowali hmm, co mam zrobic? zadzwonic jak myslicie?

Sinistralis · **Posty:** 758 **Dołączył(a):** 16.06.2007

Mój kumpel po powrocie do kraju zapłacił angielską kartą i mu zablokowali konto. Zadzwonił, wytłumaczył sytuację i mu od razu odblokowali

h34t · **Posty:** 1623 **Dołączył(a):** 2.01.2006

secta napisał(a):

Challenged payment
Greetings! The ability to add a payment has been turned off on this account. This could be due to a payment issue that is being investigated or to a permanent closure of this account (check your account status). If you believe that this could be related to a payment issue, could you please contact our Billing Support team via www.wow-europe.com/en/support/with the following information:

1. How many account are you paying for with this card?
2. Have you tried to enter your payment method with just one card?
3. Is your bank based in a country other than the one in which you are residing?

WTF? napisalem do nich dwa maile i nic nie odblokowali hmm, co mam zrobic? zadzwonic jak myslicie?

Sprawdz czy nie dostales maila od nich, cos ala:

Cytuj:

Greetings,

We regret that we encountered a problem when trying to process your payment. In order to assist us with resolving this problem, we respectfully request that you provide the following information:

Please confirm how many accounts you are paying for, and if more than one, please supply the name of all the accounts and the reason that you are paying for them.

Could you please provide a list of all accounts, if any, which currently have character transfers being processed using the same card?

Was payment attempted with only one credit card? If more than one credit card was used, please confirm how many credit cards were used, and explain why multiple cards were used.

Please confirm whether the bank that issued your card is based in a different country from the contact address listed on your World of Warcraft account, and if it is, please explain the reason for this as well as stating in which country the credit card was issued.

Please check that the correct details are registered on the account management page.

Did you change the expiry date of the credit card used on any of the attempts to enter your credit card information, and if so, please explain why and confirm the actual expiry date that appears on your credit card.

Please note, without this information we may be unable to accept the reserved payment on your account. Regrettably, this issue cannot be resolved by your bank and a swift reply to these queries will enable us to resolve the issue quickly, the payment may expire with no reply within 3 business days.

Thank you for your co-operation

Best regards,

Amadeo · **Posty:** 212 **Dołączył(a):** 11.08.2007

trzeba zrobić tak scan swojego dowodu dla potwierdzenia tożsamości Twojego konta, potem scan dowodu i karty płatniczej osoby która Tobie wpłaciła, parę godzin i masz odblokowane... mi to pomogło

oczywiście pierwsze liczby numeru dowodu można zamazać to samo z kartą kredytową.

Pozdrawiam.

gba4 · **Posty:** 127 **Dołączył(a):** 24.05.2007

Ja miałem podobną sytuacje tyle ze wogule niemoglem placic
ani prepaidami ani kartą kredytową.
Wysłałem do blizzarda 1 mail w ktorym napisalem ze konto zostalo zhackowane no i poprosili mnie o skan dowodu itd
a potem wyslalem 2 mail identyczny i przywrocili bez niczego

koci · **Posty:** 1753 **Dołączył(a):** 13.04.2006

Ja nic nie wysylalem gdyz nie mialem cd keya do konta. Odblokowali mi po 2 miesiacach.

ikona · **Posty:** 620 **Dołączył(a):** 20.11.2005

Tak z ciekawosci, czy komus kiedykolwiek pomoglo posiadanie cd keya w takich problemach.
Imo oczywiste jest ze posiadanie klucza nie udowadnia w zaden sposob ze konto nie zmienialo wlasciciela ani bylo oplacane skradziona karta.
Dlaczego ludzie maja schize w tym temacie. Czy blizzard rzeczywiscie o to pyta?

Challenged payment

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