Cytuj:
15:50 CET, September 9 - Where we are right now
During the night between Monday and Tuesday, the backlogged key validation confirmation e-mails were processed and sent out to players. Many of the players who then received the confirmation of their key validation could still not gain access to the client patcher. This was caused by a delay between the confirmation of keys and the activation of beta access. This morning, our technicians were able to bridge this problem and players should now be able to patch and log in immediately after they receive their key validation.
With all the various problems and technical bottle-necks we have faced the last couple of days, we are now happy to announce that more than 70 000 Europeans have full access to the Open Beta servers. We have seen a strong development of server population and our game servers are continuing to perform very well overall. The few game server issues we have had has been quickly identified by our monitoring team and our internal server status notification systems has proven successful.
Although we are seeing a positive development on many of our platforms, this is much too late. Our systems have not performed satisfactory and we have much, much work to do. Let there be no mistake about one thing though: GOA are 100% committed to WAR in Europe, and we have Mythic by our side, supporting us. There has been increasing drama in the community and speculations are flying left and right. Variations of "we told you so" and "GOA has failed, Mythic should take over and provide WAR to Europe" etc has been uttered countless times over the forums. As much as we humbly accept much of the critique directed toward us for the way we have managed the Open Beta launch, let a couple of things be clear:
* GOA and Mythic are in this together, as we have for years. We've been through purgatory together and we've gotten back into the horse. The European Open Beta launch has not lived up to our, Mythics nor our customers expectations and we are sorry for this.
Setting up a business and infrastructure capable of delivering WAR to hundreds of thousands of Europeans in five different languages is not a trivial task. We have had a couple of days of setbacks, but we will get back there and deliver, with the help and support of Mythic.
* This is beta. This cannot be underlined sufficiently. When Heathrow launched a new terminal earlier this year, they were supremely confident that they would be able to handle the hordes of passengers going through their system. And they had good reason to be confident; the new terminal was truly state-of-the-art in every way, they had a significant over-capacity, they had executed very successful simulations and rehearsals. Yet at launch day, everything just crumbled. Whether it is an airport or an Open Beta of an MMO, large operations have one thing in common: it is impossible to simulate and prepare for them. No amount of preparations can prepare you for the real thing. This is precisely why we have an Open Beta, as opposed to just launching the game as-is.
Words cannot explain how committed and keen GOA are to bring WAR to Europe. This is why we will let actions speak for us. Very interesting announcements will be available at war-europe today.
Blessings,
-Magnus
normalnie banan od ucha do ucha.. teraz sie patchuje.