Problemy z połączeniem :(

kamilus · **Posty:** 15620 **Dołączył(a):** 27.08.2005

Od kilku dni mam tragiczne połączenie z serwerami. W zasadzie niemożliwe jest granie. To samo jest u Freyah

.
Admin mojego ISP umywa ręce. SE umywa ręce i mówi, że to problem ze strony ISP.
Sam sprawdzam route pakietów i widzę pingi po około 300ms (powyżej 200 jest ponoć "unplayable"). Od siebie z domu niektórych adresów nie mogę nawet spingować. Z łącza tasku z dużym latency.

SEL Agent kazał mi wykonać Connection Test w POL Toolsach. Oto wynik:
========================== Connection Test ============================

Tested on = 2007-06-07 21:19:08
Test Finished at = 21:23:04
Test Duration = 00:03:56
Upload Bandwidth = 160094 bps
Download Bandwidth = 698051 bps
Latency = 304 msec
P2P = Type A
UPnP Port Map = Unnecessary
Tracert =
Ping =

Wkleję także przebieg rozmowy z SELem:

Cytuj:

Wait one moment while you are being connected. You will be notified once you are connected with a representative.
Please refer to the following link if you are a Verizon customer experiencing connectivity issues.

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Please refer to the following link if you are a Verizon customer experiencing connectivity issues.

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Please refer to the following link if you are a Verizon customer experiencing connectivity issues.

https://wapp.verizon.net/systemstatus/
An agent will be with you in a moment. Thank you for your patience.
Please refer to the following link if you are a Verizon customer experiencing connectivity issues.

https://wapp.verizon.net/systemstatus/
The next available Agent will be with you in a moment.
Please refer to the following link if you are a Verizon customer experiencing connectivity issues.

https://wapp.verizon.net/systemstatus/
All agents are currently busy. Please stand by.
Please refer to the following link if you are a Verizon customer experiencing connectivity issues.

https://wapp.verizon.net/systemstatus/
An agent will be with you in a moment. Thank you for your patience.
Please refer to the following link if you are a Verizon customer experiencing connectivity issues.

https://wapp.verizon.net/systemstatus/
The next available Agent will be with you in a moment.
Please refer to the following link if you are a Verizon customer experiencing connectivity issues.

https://wapp.verizon.net/systemstatus/
All agents are currently busy. Please stand by.
Please refer to the following link if you are a Verizon customer experiencing connectivity issues.

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An agent will be with you in a moment. Thank you for your patience.
You have been connected to SER Wesley S.
SER Wesley S: Hello, Kamil, thank you for contacting the PlayOnline Information Center. Just a few moments while I review your question, please.
SER Wesley S: We are not having any server issues at this time. Are you receiving any error numbers?
Kamil Szarmach: 1160
Kamil Szarmach: 0011
Kamil Szarmach: this with pol
Kamil Szarmach: and
Kamil Szarmach: FFXI-3001
Kamil Szarmach: FFXI-3200
SER Wesley S: What system are you on? PC, PS2 or XBOX 360?
Kamil Szarmach: PC
Kamil Szarmach: i dont have any firewall, router or antyvirus software
SER Wesley S: I would suggest running the PlayOnline System Information connection test. If any portion of that fails, with the exception of UPnP Port Mapping, the problem would be on your side, either by a firewall/router blocking something or an issue with your ISP. You can run the Connection Test by going to Start > All Programs > PlayOnline > PlayOnline Viewer Config. Click the System Information button, go to the Connection Test tab and run the test.
Kamil Szarmach: this is some kind of problems with ip filtering - but my ISP is telling that all iss ok
Kamil Szarmach: ok ill run that test now and tell You what it told (sorry for my weak english)
Kamil Szarmach: i saw that verizon.net noticed some kind of problems
Kamil Szarmach: is any chance that level3.net (this is one of routers in way from poland to japan) have that problems also?
SER Wesley S: Yes, they had problems, and they fixed their problems early this week.
Kamil Szarmach: i have about 30% of packet lost on washington1.level3.net
SER Wesley S: Its possible that Level3 is having problems. They are a backbone provider. A large backbone provider at that.
Kamil Szarmach: my problem is with... Aht Urgham Whitegate
Kamil Szarmach: i can log on my characters located in other areas
SER Wesley S: If Level3 is having outages, the only suggestion I can make is to wait until they fix their problems.
SER Wesley S: We have no control over Level3's problems.
Kamil Szarmach: i know - but my question is - any other custemers have some problems with FFXI connection right now?
Kamil Szarmach: i hae that problem for 24 hours right now

SER Wesley S: You are the first person I've spoken to today having this problem.
Kamil Szarmach: can You check if i have any kind of ban or filter from Your (FFXI) side?
Kamil Szarmach: because when my ISP changed my IP for few minutes i could ping 202.67.56.51 and now i can't
Kamil Szarmach: my ip is: 82.160.39.13
SER Wesley S: We do not filter anything out.
Kamil Szarmach: i uderstood
Kamil Szarmach: now im during POL Connnection test : 43% of tracert
Kamil Szarmach: =============================== System =================================

CPU = Intel(R) Pentium(R) 4 Processor with MMX
CPU Speed = 3086 MHz
No. of CPUs = 2
OS = Microsoft Windows XP Dodatek Service Pack 2 Ver 5.01.2600
Version of DirectX = DirectX9.0c
Main Memory = Capacity:767MB : Free Space:186MB
Drive [C:\] = Local Disk Free Space:3.09 GB(Capacity:19.53 GB)
Drive [D:\] = Local Disk Free Space:4.62 GB(Capacity:46.57 GB)
Drive [H:\] = Local Di
Kamil Szarmach: hmm
Kamil Szarmach: what should i paste from that test?
Kamil Szarmach: all tests gone complete
SER Wesley S: Just the connection test part.
Kamil Szarmach: upload band: 160094 bps
SER Wesley S: Paste into a notepad and just copy and paste the connection test to me.
Kamil Szarmach: download band: 698051 bps
Kamil Szarmach: ok
Kamil Szarmach: ========================== Connection Test ============================

Tested on = 2007-06-07 21:19:08
Test Finished at = 21:23:04
Test Duration = 00:03:56
Upload Bandwidth = 160094 bps
Download Bandwidth = 698051 bps
Latency = 304 msec
P2P = Type A
UPnP Port Map = Unnecessary
Tracert =
Ping =
SER Wesley S: Was the Tracert blank and pings blank?
SER Wesley S: Your Latency is pretty high too.
Kamil Szarmach: yes
SER Wesley S: The only suggestion I can make would be for you to contact your ISP and inform them that you are unable to ping or tracert to our servers. And inform them of latency problems. Anything above 200ms is generally unplayable.
Kamil Szarmach: its weird to me that i cannot ping some of Your ip's myself (like 202.67.56.121, 202.67.56.51) other ones i can (202.67.56.128, .170)
Kamil Szarmach: but when my ISP changed my IP i could - but still game was unplayable
Kamil Szarmach: so You think this is problem at my ISP side?
SER Wesley S: The problem is with your ISP or their backbone provider.
Kamil Szarmach: I understood
Kamil Szarmach: Thank You for Your time
SER Wesley S: Are there any other issues I can assist you with right now, Kamil?
Kamil Szarmach: No its all
Kamil Szarmach: Have a nice day.

SER Wesley S: Thank you for visiting our PlayOnline Chat line, Kamil! Take care and hope to see you online!
Thank you for visiting our PlayOnline Chat line. Take care and hope to see you online!
Your session has ended. You may now close this window.

A tutaj wklejka z pinga do jednego z serwerów:
Statystyka badania ping dla 202.67.56.121:
Pakiety: Wysłane = 6344, Odebrane = 81, Utracone = 6263 (98% straty),
Szacunkowy czas błądzenia pakietów w millisekundach:
Minimum = 299 ms, Maksimum = 331 ms, Czas średni = 307 ms

Co śmieszniejsze - serwer, który stoi chyba w tym samym "pokoju"

:

Statystyka badania ping dla 202.67.56.128:
Pakiety: Wysłane = 15, Odebrane = 15, Utracone = 0 (0% straty),
Szacunkowy czas błądzenia pakietów w millisekundach:
Minimum = 295 ms, Maksimum = 300 ms, Czas średni = 296 ms

Moja prośba - sprawdźcie jakie wyniki da Wam ten test z POL toolsów.
Czy ktoś inny ma także problemy od kilku dni? Już powoli się załamuję i zaczynam się zastanawiać nad zmianą ISP. Tyle, że jako alternatywa to pozostaje mi tylko łącze radiowe od wieśniackiej firmy, Netia lub TPSA. W porównaniu do obecnej oferty - wszystkie wypadają blado.

Sidagel · **Posty:** 1623 **Dołączył(a):** 11.10.2006

Ja też mam niby duże staty i nie podaje tracert ale nie chciało mi się wyłączać oprogramowania:)

Z czego ty masz neta? bo wiem na pewno, że jeśli są problemy z DNS'ami jeśli uślugodawca nie ma serwera DNS tylko korzysta z zewnetrznego to zdazają się problemy z "widzeniem" na DNSach TPSA jeśli nie masz od nich łącza.
Mi to wygląda na zły routing pakietów.
zrób tracert na ten server co ma straty i wklej.

PS.Osz w morde dalem tracert u siebie:) idzie sciezka przez 22 serwy (ode mnie) 15 już poza polska, przechodzi przez stany i tam na jednym serwie sie zawsze przycina.

kamilus · **Posty:** 15620 **Dołączył(a):** 27.08.2005

Any help?
Proszę

Już jestem zdesperowany - chciałbym móc iść jutro na dynamis...

Edytka, bo Irrie odpisał:
Net mam od lokalnego dostawcy. Własne (ISP) dnsy i dnsy nie mają tu nic do rzeczy.
Staty routingu:
http://milt.eu.org/~kamilus/ff11/jp121.htm

I tutaj do serwera, który na pingi odpowiada:
http://milt.eu.org/~kamilus/ff11/jp128.htm

Sidagel · **Posty:** 1623 **Dołączył(a):** 11.10.2006

Już widzę gdzie ci umiera;)
213.199.239.213 -> do-PL-TELKAB-TCZEW.tktelekom.pl

Poza tym na ich serwerze wejsciowym masz no-response ale moze to byc spowodowane tym ze tracisz 87% paczek na tym serwier co podalem wyzej.
202.67.63.122 <- ich wejsciowy.

kamilus · **Posty:** 15620 **Dołączył(a):** 27.08.2005

Akurat ten serwer wycina sporą część zapytań ICMP. Przez niego przechodzi cały ruch sieciowy. I mówię to już po rozmowie z adminem. Problem musi leżeć gdzieś dalej... Tylko skoro mtr nie wykaże gdzie jest problem to co?

Odpowiedź admina - "może w poniedziałek uda się coś załatwić w telekomie"

Z góry wykluczam jakiekolwiek problemy u mnie, gdyż te same objawy są u Freyah (mamy łącza od tego samego dostawcy).

Sidagel · **Posty:** 1623 **Dołączył(a):** 11.10.2006

Wygląda, że ten serwer tnie ile wlezie i zobacz jakie pingi na nim masz.
Jest jeszcze sprawa tego ze nie widzisz serwera wejsciowego za ktorym masz serwery ich.
Co do DNSów to powiem ci, że często ma też znaczenie:) jesli np. aplikacja/przegladarka identyfikuje po nazwie nie po IP, wogole ja mam neta z dialogu, ktory np. w dnsach TPSA jest calkowicie filtrowany ^^ i nie moge miec alternatywnego np. tpsy ^^

kamilus · **Posty:** 15620 **Dołączył(a):** 27.08.2005

Tutaj nie dnsy są przyczyną, które u nas zresztą są świetnie skonfigurowane.
IP znam. Z tymi ip gra próbuje się łączyć. Ten "serwer" to jakiś ciskacz.
Dla porównania połączenia z WP, Youtube i gmail:

http://milt.eu.org/~kamilus/ff11/wp.htm

http://milt.eu.org/~kamilus/ff11/gmail.htm

http://milt.eu.org/~kamilus/ff11/youtube.htm

Irrie: weź mi wklej wyniki z Twojego winmtr do 202.67.56.121

I do "podejrzanej" bramy:
http://milt.eu.org/~kamilus/ff11/tk212.133.htm

Sidagel · **Posty:** 1623 **Dołączył(a):** 11.10.2006

http://zsti.elblag.pl/~albi/wynik.htm
pierwszy no respons to moj komp ^^ firewall

kamilus · **Posty:** 15620 **Dołączył(a):** 27.08.2005

Cytuj:

Thank you for contacting the PlayOnline Information Center, a representative will be with your shortly!
You have been connected to SEL Agent Reinaldo.
Kamil Szarmach: good morning
SEL Agent Reinaldo: Hello Kamil
Kamil Szarmach: at beginning i have to sorry for my english
Kamil Szarmach: and... i did everything what was to do in troubleshoting connection document
Kamil Szarmach: i have no firewall, no router, no antivirus software
Kamil Szarmach: i cant play FFXI from 21:00 CET 6.6.2007
Kamil Szarmach: i cant connect to certain areas
SEL Agent Reinaldo: This is a known issue. We are currently looking into it; may I ask you some information?
Kamil Szarmach: i was disconnected first time when teleporting from Aht Urghan Whitegate to Jeuno
Kamil Szarmach: yes You can
SEL Agent Reinaldo: First of all, are you playing on PC ou xbox360?
Kamil Szarmach: PC
Currently experiencing network delays, one moment please....
Network connection re-established.
Kamil Szarmach: is this issue somewhat related to level3.net gateways?
SEL Agent Reinaldo: Ok. I'm going to send you a page, if you can tell me which IP you can read.
Kamil Szarmach: my ip is 82.160.39.13
The agent is sending you to http://myipaddress.com.
Kamil Szarmach: i was faster

SEL Agent Reinaldo: thank you.
SEL Agent Reinaldo: Indeed ^^
Kamil Szarmach: is this issue somewhat related to level3.net gateways?
Kamil Szarmach: or problem is somewhere else?
SEL Agent Reinaldo: That is what I personately think.
Kamil Szarmach: so i'm not first customer with that problem today?
SEL Agent Reinaldo: But we are still investigating and we are trying our best to find our and resolve this issue.
Kamil Szarmach: is it related to whole europe or only poland?
SEL Agent Reinaldo: Not at all Kamil, unfortunately, you are few people with this issue
SEL Agent Reinaldo: France for the most part.
Kamil Szarmach: because yesterday agents told me i'm the only one with this problem

Kamil Szarmach: in my private investigation i found that between paris gatewaye and washington gateway are huge packet loss
SEL Agent Reinaldo: Maybe in Poland; but the problem is a commun issue since 2 days
Kamil Szarmach: if You want - i can paste You adress to my MTRs logs
SEL Agent Reinaldo: Sure
Kamil Szarmach: http://milt.eu.org/~kamilus/ff11/jp121.htm
SEL Agent Reinaldo: Extra information are more than welcome.
SEL Agent Reinaldo: Thank you very much for that.
Kamil Szarmach: http://milt.eu.org/~kamilus/ff11/jp128.htm
SEL Agent Reinaldo: I'm sorry I cna provide you with more information at the current time, but again, please rest assured that this issue is our priority.
Kamil Szarmach: and here - from my friend - he can play without problems
Kamil Szarmach: http://zsti.elblag.pl/~albi/wynik.htm
Kamil Szarmach: is there any chances that will be working today?
SEL Agent Reinaldo: thank you.
SEL Agent Reinaldo: I'm afraid that I can't tell >.<
Kamil Szarmach: ok - Thank You for any informations - now im sure that isn't my ISP fault
SEL Agent Reinaldo: Thank you for visiting our PlayOnline Chat line, Kamil. Take care and have a good day!
Kamil Szarmach: Have a nice day.

kamilus · **Posty:** 15620 **Dołączył(a):** 27.08.2005

Cytuj:

Beginning Jun. 8, 2007, a number of players experienced connection difficulties when attempting to log in to FINAL FANTASY XI or while traveling between various areas in FINAL FANTASY XI.

Our FINAL FANTASY XI servers have been working properly and our service is not experiencing any technical difficulties.

We wish to inform the players who are having these issues that it is being carefully looked into and that we will continue to do our best to ensure the best service possible.

We deeply apologize for any inconvenience this may have caused you and thank you for your patience in this matter.

Ale mam depresję odkąd nie mogę grać... Wczorajsze meritowanie szlag trafił

DÓÓÓÓÓŁŁŁŁŁ!

kamilus · **Posty:** 15620 **Dołączył(a):** 27.08.2005

Wczoraj wieczorem już działało... Dzisiaj już nie działa...

Problemy z połączeniem :(

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